Metro RESA Class Cancellation/Refund Policy
THIS POLICY APPLIES TO ALL METRO RESA CLASSES EXCEPT GEORGIA TAPP, AND ALTERNATIVE CERTIFICATION CLASSES.
Metro RESA makes every effort to provide high quality professional learning experiences at low costs to teachers in the Metro Atlanta area. Because we often have to pay instructors, rental fees for locations, and for materials, we must make decisions at least two weeks in advance about cancellation of classes when we do not have enough registrants.
Therefore, our cancellation/no show policy is as follows:
- If you choose PERSONAL PAY as your payment method: You must use a credit card to complete your registration for all classes with Metro RESA. We will happily issue a refund for any class as long as you notify us that you need to cancel AT LEAST TWO WEEKS PRIOR TO THE DATE OF THE CLASS. You will be refunded via the same method of payment within two business weeks.
- If you choose SCHOOL PAY as your payment method: Your school will be notified of all no-shows and invoiced for no-shows and/or cancellations made less than two weeks prior to class.
- If you choose DISTRICT PAY as your payment method: Your district will be notified of all no-shows and invoiced for no-shows and/or cancellations made less than two weeks prior to class.
Refunds and reimbursements are not transferable to other classes. Refunds for cancellations (if the participant cancels at least two weeks prior to class OR if Metro RESA cancels the class) will be processed within two business weeks of the date of the course.
THIS POLICY APPLIES TO ALL METRO RESA CLASSES EXCEPT GEORGIA TAPP, AND ALTERNATIVE CERTIFICATION CLASSES. Please reach out to the department lead or instructor for these exceptions for the withdrawal and/or refund process.